STUDIO POLICY

 

PLEASE TAKE A MOMENT TO READ

24-HOUR CANCELLATION NOTICE

We have a 24-hour cancellation policy for all sessions & classes. We hold a spot for you and in exchange you give us a 24-hour notice, Please cancel online.  Otherwise, yes, you will be charged.  If you cancel after the 24 hr window it is important to cancel online!  You might get lucky and someone on the waitlist will take your spot in class and you will not be charged.

PAYMENT POLICY

Classes are purchased via our scheduling app-Mindbody.

All classes are non- refundable.

EXPIRATION

All of our Yoga and Pilates classes have a 3-month expiration. We like to see our students regularly and we know you will experience the benefit the more we see your smiling faces! Sorry, no refunds, although classes may be put on hold for approved  medical reasons.

CANCELLATION

In case of last-minute instructor illness or emergency, we will make every attempt to find a replacement instructor or notify you of class cancellation. If any class is cancelled, client will not be charged for that class.

CELL PHONES

Please put your cell phones away when you get to class and place them on silent. Turning off your phone during your workout can help you create a space where you can fully immerse yourself in the practice and reap the benefits of Pilates

WEATHER POLICY

If SISD is closed AND the roads are dangerous, then yes we will be closed. You will also be notified by text if class is cancelled. Safety first!

CLASS TIME:
All classes and sessions are 50 minutes in length with 5 min. to spare to allow for clean up, future scheduling and/or payment.

INJURIES

If you have undiagnosed chronic pain or injury and have not seen a medical professional, we request you do so before your Pilates and Yoga session.

Waitlist Etiquette

Our system will automatically add you to class if a spot becomes available up until 1 hour before the scheduled class time. If you anticipate you will not be able to attend and have not yet been added to class, please remove yourself from the waitlist online using your MindBody software login. You will receive an email confirmation when you have been added to class from the waitlist.

 What to wear

Yoga clothing/workout pants and top/tshirt with NO zippers or buttons as they can damage the mats and equipment

• REMOVE all jewelry and watches as these too can damage the equipment or possible the jewelry/watch itself